If you are unable to raise your garage door or it will only go part way up, you could have a broken torsion spring. Most doors have two torsion springs that are visible above the top of your door when it is closed. If one of them is broken, your next job will be to call us at 904-834-4460 so that we can come out and replace it. Replacing torsion springs is not a job for an untrained person. Just give us a call. We can replace your broken spring efficiently and inexpensively.