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There are multiple reasons why a garage door would go off its track. The tracks could be mis-aligned, they could be dented or dirty, the attachment to your wall or ceiling could be loose or you could have some bad rollers. You could also have a broken cable. Be Careful! Garage doors can be very heavy. If they fall they could hurt you or damage your property. The best thing to do us call us at 904-685-1500. We can discuss your problem over the phone. If we can, we'll point you to an easy solution. If not, we will arrange a prompt service call. Just call us, our phone consultations are totally free.