Product Features:

• Brew central Thermal
• 12 cup capacity ( 1.8 L )
• Fully automatic with 24-hour programmability for "wake-up" coffee
• Double wall thermal carafe keeps coffee hot for hours
• Elegant design , Brew-pause; coffee-ready indicator; auto shut-off; simple push-button controls
• 1-4 cup setting
• Measures 8 by 8-3/8 by 13-7/8 inches;
• 60 second reset feature incase of power failure

This product is Quality renewed* by Cuisinart, with a limited manufacturers warranty.
It comes with all parts, and instruction manuals and booklets the same as a brand new Coffee Maker.
*Quality refurbished: The product contains one or more refurbished parts that have been tested to meet specifications for new parts by Cuisinart.

Benefits of Quality refurbished merchandise
Anytime a retail store or consumer opens a product box and it is not purchased, the retailer cannot sell it as new and often ships it back to the manufacturer.
If a consumer decides they do not wish to keep a product for any reason, even if it is the next day, it is sent back to the manufacturer.
Once at the manufacturer, the entire item is completely gone through to assure it meets ALL factory specifications and is quality checked again.
Factory Refurbished goods have a very low 2% return rate because they have been checked twice for quality.
Each product includes a warranty that is often supplied by the manufacturer.
The price to the consumer is MUCH lower.

Unspecified: Mean we have taken the price out of ad, because we have sold out. Customers can email us to see if product is back in stock.

Exchanges

How do I exchange an item?

In order to complete a exchange or exchange an item, you must first obtain a Return Merchandise Authorization Number. After a Kitchen and Home Customer Service Representative reviews the request, we will send you a RMA# and the address to exchange the item. You will receive a response within 5 - 10 days.

NOTE: Please allow up to two billing periods for credit to appear on your credit card statement.

Please fill out and answer ALL QUESTIONS below.

A. Item Number(s) to be Exchanged.

B. Reason for Exchange ?

C. Are you attempting to exchange the item(s) within the 5 day exchange policy* ?

D. Will the item(s) be exchanged in original packing materials, along with all accessories and components?

E. Would you prefer the same of a different item (if so please specify item number) ?

Please read the information below when requesting your Exchange Authorization.

All exchange requests must have an RMA number. Exchanges sent in without an RMA number will be refused.

Customer must request RMA number within 5 days effective from date of delivery of order to you.

*Customer must print RMA number on outside of shipping box and ship package back to us within 5 days of receiving RMA number.

All exchanges for defective merchandise will be made for the same item.

Item(s) being exchanged must be exchanged in original packaging and in original condition along with a copy of the original invoice.

Products showing wear, abuse ,alteration or breakage, whether accidental or intentional, can not be accepted back even if within the 5 day period.

Exchange shipping is the responsibility of the customer. Refund of exchange shipping cost may be requested. Refund requests are reviewed on an individual basis at the time of processing and are granted at the discretion of company depending on the reason for exchange.

For your protection, we recommend that you send merchandise back via UPS or USPS Insured Mail. Please make sure to provide protection against breakage during shipping by using Styrofoam, newspapers or other cushioning packing material.

Certain items including but not limited to razors, shavers, dental care, hair care or edibles (food and drink products) cannot be exchanged once used due to health

concerns.

All warranties are the responsibility of the manufacturer, not Kitchen and Home.

Refunds are given by the same method that the order was paid.

Exchanges sent back without request will be sent back to sender.

Please allow 7-10 days after delivery of your exchange to our facility for refunds and exchanges to be processed.

How do I return an item ?

In order to complete a return or exchange an item, you must first obtain Return Merchandise Authorization Number. After a Kitchen and Home Customer Service Representative reviews the request, we will send you a RMA# and the address to return the item. You will receive a response within 5 - 10 days.

NOTE: Please allow up to two billing periods for credit to appear on your credit card statement.

Please fill out and answer ALL QUESTIONS below.

A. Please specify if you want a Return.

B. Item Number(s) to be Returned.

C. Reason for Return ?

D. Are you attempting to the item(s) within the 5 day return policy* ?

E. Will the item(s) be returned in original packing materials, along with all accessories and components?

F. Would you prefer refund or store credit ?

Please read the information below when requesting your Return Authorization.

All return requests must have an RMA number. Returns sent in without an RMA number will be refused.

Customer must request RMA number within 5 days effective from date of delivery of order to you.

*Customer must print RMA number on outside of shipping box and ship package back to us within 5 days of receiving RMA number.

All returns are subject to a 20% restocking fee without exception.

All returns for defective merchandise will be made for the same item.

Item(s) being returned must be returned in original packaging and in original condition along with a copy of the original invoice.

Products showing wear, abuse ,alteration or breakage, whether accidental or intentional, can not be accepted back even if within the 5 day period.

Return shipping is the responsibility of the customer. Refund of return shipping cost may be requested. Refund requests are reviewed on an individual basis at the time of processing and are granted at the discretion of company depending on the reason for return.

For your protection, we recommend that you send merchandise back via UPS or USPS Insured Mail. Please make sure to provide protection against breakage during shipping by using Styrofoam, newspapers or other cushioning packing material.

Certain items including but not limited to razors, shavers, dental care, hair care or edibles (food and drink products) cannot be returned once used due to health

concerns.

All warranties are the responsibility of the manufacturer, not Kitchen and Home.

Refunds are given by the same method that the order was paid.

Returns sent back without request for either refund or exchange will be treated as an exchange for the same product.

Please allow 7-10 days after delivery of your return to our facility for refunds and exchanges to be processed.

Return Policy

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At Terrells Retail we offer our No-hassle Returns Policy, where sending a product back is as easy as 1,2,3!

We appreciate your business and would like to resolve any problems you may have with your order as quickly and efficiently as possible.

Returns are processed quickly and you will receive a refund or replacement.

So shop with confidence!

Know that returning your product is as easy as 1,2,3!

Return Policy:

All returns covered under our 5-day return policy are subject to the following:

Defective Returns: A Return Merchandise Authorization (RMA) number issued by Terrells Retail MUST accompany ALL returns and be printed on the outside portion of the shipping box in order to avoid refusal.

ALL returns sent without an RMA number will be refused, no exceptions.

RMA numbers must be obtained no later than 5-days from date of receipt which will be valid only for 5 days from date of issuance, and are issued only once. No other RMA numbers will be issued after this time frame.

After the 5-day warranty period, all product returns must be handled by the respective manufacturer or warranty provider.

ALL RETURNS MUST BE FREIGHT PRE-PAID. We recommend you use FedEx, UPS, or Insured mail. Please make sure your package is sent with a tracking number to avoid loss or confusion.

All returns will be processed and fully inspected after they arrive in our warehouse.

All products must be returned in original condition, including packaging, documentation, warranty cards, manuals, and accessories, along with a copy of your invoice. Products returned without original packaging, accessories, and documentation, cannot be accepted and will be returned at customer’s expense.

Terrells Retail cannot and will not accept items that are shown to have been abused, altered, or broken, whether accidental or intentional, even if within the 5 day warranty period.

Product’s that are defective can only be exchanged for the same product. No exceptions. If We are unable to exchange an item for the same, or a replacement of equal or greater value within a reasonable time frame, you will be issued an in-store credit.

Non-Defective Returns: Any returns found to be non-defective and in working order are subject to a 20% restocking fee and all non-product-related fees (shipping, transaction and insurance) are not refundable.

All related Fee’s (shipping, handling and return shipping fee’s) are NON-REFUNDABLE for all products in all cases. Unless, in result of our error.

PLEASE NOTE, in certain cases we will reimburse your return shipping cost, however it will not be more than the amount your were originally charged.

Product availability

Why would an item be out of stock when it still appears on your site?Because of the great deals we offer, many of our products sell out very quickly. In addition, because many of our products are 'close-outs,' when they are gone they are gone. We do update our site hourly, but there is an inevitable delay in reflecting the fluctuations of quantities of product on hand—particularly since thousands of people visit our online store everyday. To avoid missing out on our featured items, we encourage you to act quickly. We attempt to carry a full inventory for every product we sell. This means that when we say an item is in stock, we mean it. In rare cases however, we may take your order and then discover that the product is not available for shipping (i.e., it is damaged or defective). In this case, we will notify you via e-mail that it is on backorder and do our utmost to fulfill the order as soon as possible. You will also have the option to cancel the order.