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DreamHost is owned by its employees!
We're a tight-knit family and we're not looking to sell out to investors, media conglomerates or other gigantic companies who care more about the bottom line than providing solid web hosting.
Believe us, there's plenty of those in the hosting industry already and you probably don't want to get mixed up with them.
The guys who work at those companies are crazy. They earn sales commissions. They dress in 'business casual' attire. Some of them might even wear suits! They'll toss around fancy words like 'synergy'.
They wear cologne. Wearing cologne in the DreamHost office is grounds for firing! Or at least a solid 8 hours of harassment.
The Bottom Line
We love it here.
We're focused on hosting.
It's what we do.
It's what we're good at.
We're not faceless robots. Why not meet the team? Send us an email when you're done... Maybe you'll even want to sign up for hosting once you've had a chance to check us out!
We're looking forward to welcoming you to our family!
How our 100% Uptime Guarantee Works
If your web site, databases, email, FTP, SSH or webmail is unusable as a result of a failure in our systems and for reasons other than previously announced scheduled maintenance, coding or configuration errors on your part, we'll credit your next invoice with 1 day hosting free for each 1 hour (or fraction thereof) of service interruption; up to 10% of your next pre-paid hosting renewal fee.
We begin assessing credit from the time you open a support ticket to report the problem.
That's all there is to it!
no pages of fine print
DreamHost's 100% Uptime Guarantee
it just doesn't get any better than that!