Office Cleaning Etiquette
Typically, office buildings have janitorial staff who clean the offices and bathrooms. If you are interested in starting this sort of business, a few rules of etiquette will help you maintain a good relationship with your clients. The rules for cleaning an office are fairly basic. Mainly, do a good job
Company policies are developed in order to keep all cleaning staff on the same page. Policies must also be enforced regarding proper behavior of the cleaning staff while on the job. The following tips can be helpful when training new employees or useful reminders for long-term employees:
1.Do NOT use any property of the client. This includes copy machines, fax machines, computers, radios, stereos, calculators, etc.
2.Do NOT turn on or off any equipment while carrying out your duties.
3.NEVER sit at desks, or open any drawers, doors, cabinets, or any container not directly involved in the performance of your work.
4.It is not appropriate for cleaning staff to read books or examine papers in offices.
5.Never bring children, family, or friends to work.
6.Do NOT eat or drink any food, candy, snacks, sodas, etc. that are in the offices — including candy sitting at the receptionist desk — this is client property and is for their employees and customers. It is OK to purchase a soda or snack out of a vending machine, however, as long as it is not being consumed in the offices where you are cleaning.
7.Do NOT make personal calls or other calls from any telephone in the offices. If you use a telephone timekeeping system, there should be a designated phone that is approved for emergency use. Otherwise, check with your supervisor on proper procedures for phone use.
8.Do NOT take anything that has been thrown away by the client. Misunderstandings can result in cleaning staff being accused of theft.
Keep Surfaces Clean
One of the primary tasks you’ll face in keeping the office looking clean is to keep its many surfaces dusted and shining. Do not straighten or neaten a person’s desk. However, disorganized and cluttered it may appear, he has his own method. In cleaning, you’ll have to work around the mess. Certainly, never take anything from someone’s office, not even a pencil. Respect your client’s property. Dust all surfaces. Polish wood surfaces. Wipe down leather chairs. Likewise, wipe down knickknacks and photos which may decorate shelves and desk tops. Put everything back in its proper place.
Clean the Floors
In general, all the floors will usually need is a good vacuuming. Spills and stains are likely to be uncommon in most office settings. However, it would be a good practice to keep stain removing cleaners on hand. Steam cleaning the carpets would not typically be expected and in the event they were required, that job would likely be contracted out. Keep other types of well swept and mopped
Clean Windows & Treatments
Most offices will have glass windows and possibly blinds. Other types of window treatments are uncommon. Clean the glass with glass cleaner. If you can reach the outside, clean both sides of the window. For office buildings, outdoor window cleaners are typically contracted, but the inside cleaners can wipe down the inside of the glass. Use dusters to keep the blinds clean.
Empty the Trash
Office cleaners are expected to keep the trash cans empty. This usually entails dumping the trash into a larger container and replacing the trash lining, if the can uses one. Make sure