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Microsoft Dynamics System Analyst - MA / TX

Item ID#:3842255Location:
Seller ID#:1215521 Views:

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The MS Dynamics CRM System Analyst will be responsible for the
implementation and the management of the day-to-day operations of MS Dynamics
and continuous improvement of the company’s Customer Relationship Management
(CRM) strategy. S/he will serve as the point of contact for maintenance,
trouble-shooting, reporting and training. This role will also collaborate with
internal stakeholders to build solutions in Dynamics that support new business
requirements and process improvements. This is a hands-on, role in a fast-paced
environment requiring the ideal candidate to perform effectively both as an
individual and as part of a team.


Tasks may include but are not limited to the following:

MS Dynamics technical and business area knowledge in their assigned
modules.Manage projects of all sizes and scope.Translate users requests into application system solutions.
Analyze system user requirements to define and design system configuration,
enhancements, and modifications.Resolve business issues by working with various groups within and
outside of the company (ie. system users, company management,
consultants, software support staff).Work in multidisciplinary teams to define and design complex processes
and procedures for the configuration, upgrade, and maintenance of MS Dynamics
and related application systems.Define requirements for specific forms/reports.Design test plans, execute test scenarios, validate test data, and
document test results.Coordinate end-user training documentation and train end users as
required. Perform project management and detailed analysis of business
practices, processes, and scenarios. Redesign procedures to suggested best
business practices in concert with MS Dynamics functionality.Utilize query and reporting tools to provide flexible and timely
information to system users determine the appropriate programming tools to
supply information to system users.Perform the majority of the project management functions of the user
groups including: coordinating, organizing, planning and scheduling,
communicating, tracking accountability, ensuring documentation, monitoring and evaluating,
problem solving and technical assistance.May have primary responsibility for support and maintenance of non-CRM
applications or systems.Participate in the creation and enforcement of IT software standards and


3+ years of custom development
on MS Dynamics environment.Strong understanding of the
office 365 Dynamics platform, with the ability to build custom apps and
objects, formula fields, workflows, custom views, and other content of
intermediate complexity.Strong understanding of MS
Dynamic best practices and functionality.Development experience with
.NET or C#.Experience Integrating MS
Dynamics with other systems.Experience working with
Databases.System development life cycle
(SDLC) methods experience preferred.Able to work independently to
solve problems.Strong organizational skills.Able to prioritize and manage
multiple tasks concurrently.Intermediate to advanced
Microsoft Office skills.Bachelors degree or
equivalent. Customer service orientation, project planning and execution
skills a must.

Note: Ideally, the job is based in Billerica MA but we might be
able to base it in Portland, Oregan if there are any candidates in this

Please apply here

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1/22/2018 8:47:53 AM UTC