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Greek/Russian/Polish/Spanish Speaking Medical Offi

Item ID#:3278529Location:
Northbrook, Illinois
Seller ID#:992999 Views:
108
Price:$UnspecifiedExpires:expired

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National group of medical clinics headquartered in Northbrook, IL is seeking a full-time or part time Russian/Ukrainian/Polish/Spanish or Greek Speaking Customer Care Specialist to join our growing team. PLEASE WRITE YOUR LANGUAGE IN THE SUBJECT LINE OF YOUR EMAIL.

Job Responsibilities:

Handles outgoing and incoming multi-line and multi-language customer care calls
Schedules new leads for appointments, by adhering to established scripts and procedures
Accommodates schedule needs of existing patients, including scheduling future appointments and addressing schedule changes
Makes outgoing confirmation and follow up calls for patient appointments
Answers questions from patients and addresses concerns using established scripts and procedures
Makes outbound recall calls to former patients to re-establish patient care
Serves as information desk, including transfer of calls and accepting phone messages
Demonstrates knowledge of services, professionalism and outstanding customer service
Adheres to established procedures for inter-office communication and other guidelines related to the job and the company
Performs other related duties as assigned

Qualifications:

Must speak English and Greek/Polish/Ukrainian/Spanish fluently
Minimum 1 year of office experience
Excellent multitasking and follow-through ability
Superb customer service skills and phone etiquette
Previous experience in medical setting and/or with insurance/call center preferred

Please send your resume to ikhiria@usveins.com
Do not contact job poster about other services, products or
commercial interests.
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7/29/2014 5:55:45 PM UTC