Unspecified: Mean we have taken the price out of ad, because we have sold out. Customers can email us to see if product is back in stock.
Please Note: Our Shopping Cart is not set at this time for small Weight products, we will refund exact money that is paid over in shipping after your product is ship.
FAQ
How long does it take to process & ship orders?
A: All orders received Tuesday thru Friday prior to 2:00 p.m. CST will be processed the same business day. Orders received on Monday after 9:00 a.m., will be processed on Tuesday due to the high volume incurred from the weekend. Don't forget that it take 2 to 3 business days to tranfer money from paypal to our bank account. If you have purchase from us before, we will ship product and customer, want have to wait the 2 to 3 days.
How do I track my packages that have been shipped?
A: After our business day ends, we will email your tracking numbers by email.
What is your warranty return policy?
Our company offers only the finest products available and we make every effort to meet your high standards for quality products, accurate descriptions, reliable shipping and exceptional customer service. If you should experience a problem, question or concern, please contact us immediately.
All merchandise is guaranteed for 25 DAYS from original date of purchase.
Some of our merchandise is guaranteed with a manufacturers warranty .
We agree, at our option to repair or replace any defective merchandise during the 30 day warranty period.
Defective products returned to us in original packaging with all accessories and owners manual will be replaced or repaired.
Defective products returned to us missing accessories or original packaging will be replaced or repaired as received.
A 20% Restocking fee will apply on non-defective returns if a Company Credit is requested (Sorry No Cash Refunds).
The returned item should include a note explaining the problem & the appropriate ' return shipping address'.
Please allow 1-2 weeks for processing.
No returns sent COD will be accepted. Returns must be sent pre-paid.
IMPORTANT: All returns must email for Return Authorization # @ terrellsretail@mn.rr.com .
To get an RA number email for instructions.
When you have finished the RA form you will receive an RA number which will need to be printed clearly on the outside of the package being returned.
Any returned package that does not have an RA number will be returned to sender.
Prices, Specifications, Warranties, and availability subject to changes without notice.
We are not responsible for typos or errors in pricing.
Check
