Unspecified: Mean we have taken the price out of ad, because we have sold out. Customers can email us to see if product is back in stock.
Foreign Shipments:
We currently do not offer International shipping.
APO, FPO Shipping:
Due to strict government regulation we no longer ship to these locations.
Alaska, Hawaii, Puerto Rico, Virgin Islands and other US Territories:
We will ship to these locations. Generally US Mail is the least expensive means, however, please be advised ship time can take as long as 4 or 5 weeks.
Shipping Damages or Shortages:
Packages should be checked upon delivery for damage or shortages. The carrier must be informed and note either of these conditions. Any damages or shortages must also be reported to Terrells Retail within 24 hours of receiving of your order.
Incorrect Address, Not in on 3 delivery attempts or Change of Address Charges:
All orders that cannot be delivered and are returned to Terrells Retail due to the following: (incorrect address, no-one available to accept delivery, requests to change an address once the order has been placed) will be charged for the additional shipping to re-send the order. Unfortunately, UPS and the USPS will not refund the shipping cost and therefore we must pass this cost on if you have provided incorrect information. In fact UPS charges us an additional $7.00 per package, so please be sure to provide a valid address that a package can be delivered to successfully.
Refused Package:
All orders that are refused upon deliver will be cancelled upon return. All money collected on said orders will be refunded less the shipping and handling charges.
Right of Refusal:
We reserve the right to refuse orders based on restricted sales category, geographical area or credit history.
Limitation of Liability:
In no event shall Terrells Retail or its affiliates accept liability for any special, indirect, incidental or consequential damages arising out of or connected with the sales or delivery of goods or services. Regardless of whether a claim is based on contract, tort, strict liability or otherwise, nor shall buyers damages exceed the amount of the purchase price of the goods or services.
Shipping & Handling: All returns must be sent to us prepaid, ALL Shipping and Handling charges are an expense paid to a third party and are NON-Refundable.
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