23" Violin With Carrying Case

How long does it take to process and ship orders?

Orders are usually shipped the next business day except weekends. Orders made on Friday, Saturday, and Sunday will be shipped out the following Monday. Please provide a valid mailing address as FedEx will not deliver to P.O. Boxes.

What is the delivery time for orders?

Actual delivery day and time is determined by FedEx/UPS/USPS. Regular ground shipments usually take between 1 to 7 business days depending on your location.

What types of payments do you accept?

We accept Paypal and all major credit cards which you may supply during checkout or you may fax us your order and payment. Fax orders will be put on hold until we received your fax payment.

Do your products carry any warranties?

Our products do not come with any manufacture's warranty; however we at Terrells Retail offer a 10 Days Return Policy.

Shipping & Returns

Ordering:

1) All orders will be fulfilled under your account thur paypal, which has been assigned to you at the time of your registration. Every attempt will be made to ship orders that are received by 2:00 PM CST time on normal business days (Monday - Friday, excluding U.S. holidays) on the same or next day that the order is received contingent upon availability of resources to fill your order. There will be no refunds for shipping charges or handling fees due to delayed shipping.

2) All orders must include a ship to address .

3) Each order will be sent direct to address on credit card.

Shipping:

1) Orders are shipped via UPS, FedEx (or competitive service determined by Terrells Retail) unless otherwise requested. Next Day Air, Second Day Air, 3 Day Select are all available options.

2)Terrells Retail DO NOT ships orders worldwide.

3) Each order will be assessed with the published shipping charge for the particular zone, weight and size. You are responsible for this charge.

Backorders/Substitutions:

1) If any products do become backordered that you have ordered you will be notified.

Cancellations:

1) Orders can be cancelled prior to shipment. Shipment generally occurs at 2:00 PM CST Monday - Friday (excluding U.S. holidays).

2) Orders can also be cancelled if they are on backorder.

3) If a problem exists on an order, it may be cancelled, at our sole discretion, 48 hours after being placed if there is no response to messages left informing you of such an issue.

Returns:

1) All returns require a Return Merchandise Authorization Number (RMA #) issued by an authorized Terrells Retail representative (Please open an RMA trouble ticket email to retrieve an RMA #. Product returned without this authorization may not be identifiable to process a return, or at our sole discretion may be refused).

2) At our discretion, all non-defective returns MAY be assessed a 20% restocking fee within 10 days of shipping. Shipping and handling fees will not be refunded.

3) Non-defective product will only be accepted in resalable condition, with all original packaging.

4) Product can be returned to Terrells Retail within 10 days of sale.

5) Upon receipt of the return, we will credit your account for merchandise costs.

6) All returns must be returned to Terrells Retail or any address we give for return postage paid regardless of reason. If a replacement order is sent, it will be shipped without shipping or handing charges to our customer.

7) Special orders or closeouts may not be eligible for return.

9) Returns will not be accepted after 10 days after shipping, regardless of reason.

Refusals and Non-Deliverables:

1) You are responsible for all shipping charges and return service charges on any refused order. We will credit your account for all merchandise less a 20% restocking fee. Shipping charges and handling fees will not be refunded on refused orders.

Damages:

1) Terrells Retail will be held responsible for any damages that occur during shipment and will generally replace these orders free of charge. All claims must be made within 2 days of receipt of goods.

Airsoft Disclaimer (Check with Paypal before and see if you can order these items, If not you will have to mail a postal money)

BY ORDERING FROM THIS SITE, YOU AGREE TO THE TERMS AND CONDITIONS STATED HEREIN. BY PURCHASING ANY AIRSOFT PRODUCTS, YOU ARE INDICATING THAT YOU HAVE READ AND UNDERSTOOD EACH PROVISION AND AGREE TO THE FOLLOWING IN ITS ENTIRETY:

I, the Purchaser, declare that I am at least 18 years of age or older, that I am familiar with the laws and regulations in my jurisdiction, if any, governing the purchase and use of airsoft guns, and that I do not know of any local or State laws or regulations that prohibit me from purchasing or owning airsoft-type guns and/or accessories. Airsoft guns are required by law to have the tip (1/4 inch) of the barrel permanently colored in blaze orange. I understand that removal of the orange tip, any warning stickers or protective markings is a violation of Federal law and will void any and all product warranties. I acknowledge that the use of any look-alike or toy gun in commission of a crime may carry the same legal ramifications as if a real firearm had been so used. I have read and understood all warnings, disclaimers, and warranties related to the products offered. Airsoft products are potentially dangerous and can cause serious injury and even death. I acknowledge that I am responsible for using airsoft products safely and legally and hereby agree to indemnify and hold harmless this website, its owners, employees, agents and affiliates for any and all legal action arising from purchase, use or ownership of airsoft guns and accessories from this web site, including, but not limited to any lawsuit or claim by myself or a third party for bodily injury, death or illegal activity. By purchasing from this site, I, the Purchaser, indicate that I have read and understood the above liability waiver and that I agree to be bound by its terms. Terms and conditions are subject to change without notice.