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Customer Service AND Call Center

Item ID#:3219526Location:
Columbus, Ohio
Seller ID#:971897 Views:

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Dawson will be holding open interviews on October 11th from 9:00 am to 3:30 pm at our offices at 3650 Olentangy River Road, Suite 450 Columbus, OH.

We have multiple clients in the Columbus area that are hiring for call center and customer service positions. Our clients need candidates with ALL experience levels from entry level to those with much more experience. Applicants should be flexible in their availability to work, including weekends and evenings. Pay rates range from $9 to $13 per hour. The locations of our clients range from Easton & Pataskala to Dublin & Lewis Center. We also have a serious need for those who can speak other languages, such as French or Spanish.

Come prepared to interview! Apply online at [please contact me for website address] before you arrive, bring your resume and 2 forms of ID with you. When you arrive, please let our Receptionist know you are here for our Open Interview Event.

A few of our clients with immediate openings include:
A large financial services company in Hilliard
A corporate retailer near Easton
A local branch of a national non-profit organization
A Columbus-based start-up

Requirements to Qualify for this Job:
o Minimum of 1 year of customer service experience (retail, call center or food industry)
o Recent graduates are strongly encouraged to apply
o Answer all incoming phone calls and/or make outbound calls regarding service-related issues, payments, service procedures and rules, self-service tools.
o Support day-to-day work processes in the Call Center.
o Provide outstanding service to customers.
o Team player
o Excellent communication skills.
o Exceptional organizational skills.
o Capacity to handle difficult people and resolve problems professionally.
o Ability to multi-task .
o Ability to work in a high volume, fast paced environment while meeting business objectives.
o Adaptable to continued change/processes and apply these in an efficient manner.

Detailed Job Benefits or Plus Values (list at least three) offered:
Paid training, on-site employee break and lunch room, and offer an ergonomic work station in a pleasant, upbeat work environment. These positions are full time positions with opportunities for benefits! Hours are first or second shifts, weekdays and weekends availability required.

Number of Employees needed for this position: 50
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6/25/2018 6:37:23 AM UTC