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There are multiple reasons why a garage door would go off its track. The tracks could be mis-aligned, they could be dented or dirty, the attachment to your wall or ceiling could be loose or you could have some bad rollers. You could also have a broken cable. Be Careful! Garage doors can be very heavy. If they fall they could hurt someone. Call us at 678-325-0179. We can discuss your problem over the phone. If we can, we'll point you to an easy solution. If not, we will arrange a prompt service call. Just call us, our phone consultations are totally free.