Chantilly Lane Animated - Willie the Jumping Duck

196-G1139 Chantilly Lane Willie the Yellow Duck jumps up & down and his wings flap while singing, 'If You're Happy and You Know It'. Measures 14"H x 11"W x 4"D. Uses three AA batteries (included, but not guaranteed). There is also a plastic tab that needs to be removed in order to activate the toy. Most of these animated plush toys have recordings between one to two minutes. Superior sound and material quality. Has On/Off switch.

FAQ

How long does it take to process & ship orders?

A: All orders received Tuesday thru Friday prior to 10:00 a.m. CST will be processed the same business day. Orders received on Monday after 9:00 a.m., will be processed on Tuesday due to the high volume incurred from the weekend. Don't forget that it take 2 to 3 business days to tranfer money from paypal to our bank account. If you have purchase from us before, we will ship product and customer, want have to wait the 2 to 3 days.

How do I track my packages that have been shipped?

A: After our business day ends, we will email your tracking numbers by email.

What is your warranty return policy?

Our company offers only the finest products available and we make every effort to meet your high standards for quality products, accurate descriptions, reliable shipping and exceptional customer service. If you should experience a problem, question or concern, please contact us immediately.

All merchandise is guaranteed for 25 DAYS from original date of purchase.

Some of our merchandise is guaranteed with a manufacturers warranty .

We agree, at our option to repair or replace any defective merchandise during the 30 day warranty period.

Defective products returned to us in original packaging with all accessories and owners manual will be replaced or repaired.

Defective products returned to us missing accessories or original packaging will be replaced or repaired as received.

A 20% Restocking fee will apply on non-defective returns if a Company Credit is requested (Sorry No Cash Refunds).

The returned item should include a note explaining the problem & the appropriate ' return shipping address'.

Please allow 1-2 weeks for processing.

No returns sent COD will be accepted. Returns must be sent pre-paid.

IMPORTANT: All returns must email for Return Authorization # @ terrellsretail@comcast.net .

To get an RA number email for instructions.

When you have finished the RA form you will receive an RA number which will need to be printed clearly on the outside of the package being returned.

Any returned package that does not have an RA number will be returned to sender.

Prices, Specifications, Warranties, and availability subject to changes without notice.

We are not responsible for typos or errors in pricing.

Saturday, November 07, 2009