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Documento sin título
Shipping Information | Payment Method | Feedback Policy | Return and Exchange Policy | Contact
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SNUGGLE SAFE MICROWAVE HEAT PAD with cover. Six minutes in an 800 watt microwave provides all the heat of a regular hot water bottle for up to 12 hours The constant heat plateau of 96.8F(52C) is about 5 hours The disk is bite resistant. Ideal for newborn, convalescing and elderly pets. Assorted color cover included. Made in the United Kingdom
SHIPPING INFORMATION
We only Ship to USA and CANADA
Shipping Costs:
USA: UPS: Ground:
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CANADA: USPS: Priority Mail INTL Flat-rate ENV:
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We
only use US Postal Service, UPS and ABF Freight to ship our
products.Orders usually ship between 24-48 hours, with US Postal
Service, UPS Ground shipping, or ABF Freight. During periods of high
volume, such as the holiday season, allow 3-4 days for an order to
ship, when using UPS ground Service, or ABF freight.
PAYMENT METHOD
We
accept VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER Through
Moneybookers. We kindly appreciate you send your payment up to 3 days
after the end of the auction.
FEEDBACK POLICY
We
kindly appreciate you leave us your feedback as soon as you receive
your order and you are happy with your product. We will do the same for
you. If you have any
problem or concerns with your product, before leaving feedback, please
contact us and we will happily address any of your concerns. If you are unhappy from any reason with your purchase contact us as we can usually solve all problems.
RETURN AND EXCHANGE POLICY
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If
the product is defective, please notify us within 36 hours and return it to us
along with the original product packaging and documentation for full credit,
including return shipping.
Damage
in shipping that is beyond our control cannot be refunded unless you requested
insurance on the shipment. damage in shipping must be reported within 36 hours
of receipt of order, so we can begin the claims process. keep all packaging and
paperwork for processing ups claims.
If
you are disappointed (does not include damage claim) with your purchase for any
reason within 30 days of purchase, we will take it back, but you will have to
pay for return shipping for proper credit. original product packaging and
documentation required and product must be in resalable condition. products
returned without documentation or in non resalable condition will not be
credited.
In
case you receive a different product from the one you have ordered, please
return it and we will credit your card for the full value of the item plus
outbound shipping and return shipping. wrongly shipped items must be returned
in their original product package with all documentation in order for proper
credit.
UPS
includes up to $100 insurance on all shipments (additional insurance can be
requested at a charge). credit for items damaged using ups will be claimed with
ups. please notify us of any damage and save everything. we will put in the
claim.
UPS
has no insurance unless you request it. if you did not request insurance and an
item is damage, we cannot process a claim. NO refunds on international
shipments unless you request insurance.
Backorders: all in-stock
items are shipped at time of order; out-of-stock items will be placed on
backorder and customer will be notified. all backorder items will be shipped at
the time the product becomes available. if backorder period exceeds 30 days, we
will notify customer prior to shipment release. in the event of partial
shipment, each shipment will be billed separately. backorders are shipped at
prices in effect when the item was ordered.
CONTACT
If
you need any adittional information please feel free to contact us. You
can use the Contact button here on the page to send us your question.
Please indicate the Name and Item Number so we can answer properly your
question.
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