Item : B00006IIO9 Customer Reviews Forget it if you need a new charger by .. Gregory S. Walker (Portland, OR) AVOID PANASONIC TOOLS. If the charger fails you will be forced to buy an entire new drill kit! It's a good drill, but one year and 10 months into the drills life the charger went pop and Panasonic will only sell a charger/battery combo for $100 plus $20 shipping. That was the cost of the drill! Their customer support is based in the Philipines and while they were nice, they were useless in solving my problem. I want to buy just a charger, but they won't sell it. Just the $100 combo - it is a better value to buy a new drill kit. This is a rip off forcing customers to buy a new tool just because the charger failed. I am charging my 12v batteries now with a 12v car charger and will NEVER buy another Panasonic product again, because their service and customer care is zero. It's a nice drill, but what good as a nice drill if they won't replace the failed and poorly built charger? Refusing to sell just a charger at a reasonable price is terrible way to treat the customer. Panasonic 12v Cordless Screwdriver by .. Sarah A. Clark (NW Arkansas) I bought this because of all the excellent reviews of it and am not disappointed. It is much much better than a 14.4v BD that I tried. Very powerful for its size. Good tool by .. PJS (Clarence, NY) I've had one of these for years - bought this one because my batteries died in my old one and it was cheaper to get another (with 2 batteries) than to just buy new batteries. I use it almost everyday and have no complaints - good chuck - no wobble. Panasonic 12-volt drill driver by .. Dwight Olson () If you do not think you need the latest and greatest gadget, this is the tool for you! I am a profesional cabinet installer, and I use two of these all day most every day. In 15 years I really have not worn one out. They will take about 6-8 falls from 15 feet and with duct tape it still works mostly. Only used up 6 batteries. Enough power for most things and very good balance. Very good buy.Panasonic EY6405FQKW 12-Volt Ni-Cad 3/8-Inch Cordless Drill/Driver Kit GREAT DRILL by .. SEWELL STAINED GLASS () Great drill! Had Panasonics for well over 10 years. Hurricane Gustav "got" the one we had just like this. Ordered new one the next day.