Item : B001MS6NPK Customer Reviews New Sony Vaio by .. Lee A Hunt (Rockville, MD USA) I really like this laptop. It is lightweight and very easy to configure for initial use. AWFUL - DO NOT BUY A VAIO by .. Bell Harrah (Houston, Texas) Vaio's are terrible computers. Mine has been incredibly slow since I bought it and now my hard drive stopped working properly and I can't turn it on. When I went to the Sony website for help they told me it would cost $280 to fix. Outrageous. I had an HP for five years with no problems, Vaio's are garbage, don't waste your money. Horrible Experience with Sony VAIO by .. New Sony Hater (Columbus, OH USA) After receiving the product less than a week, I couldn't turn the computer on successfully. The black/blank monitor just keeps showing even restarting it for a hundred times. Jesus!! I was very pissed and wanted to throw it away. Then, I decided to call its customer service and received very good assistance. He analyzed that the problem occurred from "Windows malfunction"?!!! How could that ever happen for a brand new computer with 6 days of usage. Anyway, I had to reinstall it to the factory setting for about 2 hours. Plus, all data has been lost for good. It's been a bad half-day morning without any productive work as I was being stuck with the stupid thing like this. Oh well, it's my first time with Sony laptop and surely will be my last. BTW, I also purchased Dell XPS M1330 prior to this like a month ago for my sister. It's been working very nicely. Love it!! CROOKED!! by .. Shannon F. Courtenay (Valdosta Ga United States) So my boyfriend bought me this laptop three months ago. It had been working just fine and then a few weeks ago it got to where it wouldnt charge. I called customer service and they asked some questions and they said it sounded like the actual jack was messed up. So they mailed me a prepaid box and said they would take care of it. It came with a one year warranty and we bought an extra four years. So I get a message sayin I have to pay [...] bucks for them to fix it.THATS ALMOST A BRAND NEW ONE! We call and they say that the motherboard is also messed up. Ummm I dont think so! They say my warranty wont pay for it. The tech was supposed to call us and when he finally did he said he found other things wrong with it...like the mouse thing. What??? Then they accuse me of breaking it on purpose and stuff. Who in their right mind would do that? They said they even called and got a "confirmation" that thats what happened? HELLLLOOO? WHAT? Who would they call? LOL.... So they are mailing it back to me....Best Buy said they would fix it for free. I should have just went there to begin with than dealing with crooks like SONY! AMAZING!!!!!!! by .. R. Snyder () I spent MONTHS researching HP, Dell, Macs, etc. trying to find the perfect laptop. I am heading to college in the fall and really need something easy to use, but also advanced enough that it has all the features I will be needing. I heard negative comments for each of those brands, ranging from horrifically loud fan to a glare that prevents outdoor use to way to pricey for the product, respectively. Consequently, I had NO idea what to do. Then someone suggested looking into Sony and THANK GOD I DID!!!! I ABSOLUTELY LOVE THIS LAPTOP!! It's a perfect size, red is the perfect color (I had my doubts about it being too red, but it really is gorgeous), it works fantastically, the keyboard flows so well, it's fast, it's efficient, it was relatively cheap compared to others...it's perfect!!! Overall I would suggest this product to anyone!!!