Item : B001MS6NSM Customer Reviews Medium weight by .. J. Sudderth (Twin Cities MN) Easy to set up but with a few too many pre-installed bells and whistles and a bit more weight than I had hoped for. Otherwise, a good buy. Great Deal by .. Syed Mohsin () Its great to have this laptop, its working perfactly, I received this fast delivery without any problem, Excellent hardware. Less than satisfactory customer support. by .. Nano Tech (Buffalo, NY) It's a SONY Vaio. So it delivers the promised quality and carries on its reputation. But it's SONY America. I am not happy with their lack of response in regards to my general inquiry about the product to this day. Dell, on the other, has always been responsive and willing to help me for whatever issues. I purchased this Vaio because it happened to be a good deal at the time. I'd recommend SONY Vaio if you know what you're doing. great by .. G. Vidal (USA) I love the new laptop. It works fast, it's not too big and didn't have too much preinstalled things i had to take care of. And for the price, it was a bargain.