Item : B001NEJO18 Customer Reviews Replacement for my desktop by .. Mike (USA) Pros: This was a great replacement for my desktop. Much quieter and allows me to go mobile. Finally, a laptop with a full sized screen and a keyboard with normal keys. The number pad really makes a difference since I use speadsheets a lot. Cons: I don't care for the touchpad mouse. It's overly sensitive for me. I purchased a wireless USB mouse. Windows Vista will not work with some of my older programs that I used frequently on XP. This has become quite a handycap. I might make this laptop a dual boot system at some point so I can work around this problem. Great System by .. C. Cutler (Las Vegas!, NV) Toshiba Satellite L355-S7902 17.0-Inch Laptop Great system, wife loves it, a bit bigger than she was expecting but great system. The good the bad and the ugly by .. Steve Gilmore (Garland, TX USA) I have had this laptop about three weeks now. First the good: 1. Amazon did a great job getting it to me fast and at a great price 2. Toshiba does a great job at the way they package this laptop. There customization and user manual is top rate 3. Toshiba service has been great to work with 4. Great ten key keyboard 5. I like have a manual switch to turn off the wireless card..cool feature 6. Nothing is in the back of the laptop making all connections very easy to get to 7. The performance and picture quality are wonderful The bad: 1. The laptop is physically very big. I haven't traveled with it yet...but I am concerned with using it in coach on a plane 2. The finish is shinny black and it shows finger prints. I wish it had silver trim like in the Amazon picture. Mine didn't. The ugly: 1. The DVD drive was broke on delivery. It worked but made loud noises 2. The NIC card broke after only one week 3. A local authorized Toshiba dealer repaired in about one week. It was like waiting for Christmas 4. I had the option of sending back to Amazon but elected not to because I had invested so much time in customizing it 5. I have had the laptop back one week now and it rocks. I am glad I had it repaired. The repair dealer highly recommended buying an extended warantee because of the expense of just having it looked at. I believe this to be sound advise. Also note that you need to do this right away because Toshiba only gives you a very short time to do it. The moral of this story. Good things come in time. Enjoy...it's still a great laptop. Review of Toshiba Satellite L355-S7902 by .. James W. Hunt (Chula Vista.Ca.) The laptop works well. Only It didn't come with a detailed instruction manual. I haven't been able to access the internet. Good Buy by .. Nick (Las Vegas) Bought it today from Office Depot. Great screen, sharp image, whisper quite and quick. Best laptop I ever owned too. Set up and getting started was a breeze. Not sure how it will perform at a later date, but have always forund Toshiba products to be high quality.