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We ship using USPS. The most accurate shipping rate can be calculated by using eBay's shipping calculator located at the bottom of this page.
Please note we do NOT offer combined shipping rates. For insurance/tracking purposes. Any items purchased must be billed and shipped separately.
Once you receive your item, please leave us positive feedback. Hides-N-Vibes will leave feedback on the same day your package is sent.
If there is any problem with your order, please contact us so we can resolve and keep your experience with Hides-N-Vibes a positive one.
We currently ship internationally..
A signature will be required for items with a winning bid over $250.
There will be no exceptions.
Merchandise will normally ship 24 hours after payment confirmation.
RETURNS
The following rules are applied to all returns and exchanges:
* All refund requests must be made within 14 days of the confirmation of your order.
* All return items must be postmarked or reach us within 7 days after the refund/exchange request is approved.
* All shipping fees are non-refundable.
* We are not responsible for the cost of returning the item.
* All products must be returned in unworn, unwashed condition and in their original packaging with all tags attached. Items with the tags removed will not be eligible for a refund/exchange.
* All returned products will be charged a 20% restocking fee or US$5 whichever is higher.
* Due to health and hygiene reasons, no panties will be accepted for return or exchange if they have been tried on. The items will be immediately returned to you at your expense if it shows any signs of being tried on.
Steps for Return or Exchange
Please email us your return/exchange request to return@Hides-n-vibes.com with the word 'Return/Exhange' on the email subject line. Also, please include your order number and the reasons of return/exchange in the email content within 14 days of delivery.
* We will send you an acknowledgement email to confirm your request.
* Place your return/exchange item into the original package.
* Send return item to address specified in the acknowledgement email |