Return Policy
Place Sizes, Color in message box when checking out at paypal. Click on Photos for prices. Want to order product in this ad, just send ad to us and we will place price and name in shopping cart.
How to order when more than one products in ad?
a. Customers can look at bottom of ad and place the item # in reply box.
b. We will than place the price and item # in shopping and send the link back to customers to order.
Customers can just go to http://www.paypal.com and order, by getting products name, item # and retail price ( terrellsretail@comcast.net ). Customers that use https://checkout.google.com use Sales@terrellsretail.com to send money with Checkout.google. must ad shipping cost to retail.
All orders within the United States can be returned for a refund, exchange, or store credit. International customers can only return an item for an exchange or store credit.
If you are unsatisfied with any item you receive, we will gladly take back or exchange the item when returned within 5 days from the day you received it.
Simply email us to receive a Return Authorization Number.
DO NOT send any items back without first obtaining your Return Authorization Number. Doing so will be a 50% restocking fee and delay the process of your credit/exchange.
You can then return the item in its original condition for a refund, exchange, or store credit. Items must be in exact original condition with all tags and must not show any signs of being worn. Should you decide to be refunded for your returned items, they are subject to a 50% restocking fee. Shipping is non-refundable.
For returns, please allow 1 billing cycle on your credit card to see your credit.
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