Empire Tickets is an Atlanta-based ticket brokerage firm providing premium seats to high-profile sporting events, concerts, and theatre productions nationwide. Our mission is "Make Life An Event" for our customers, providing them with the best event experience possible by offering easy, reliable access to the most sought-after events in the world.
As a ticket broker, we make it possible for people to see the events they really want to attend, without the hassles. We provide more than just tickets - Empire supplies an event experience that is unparalleled in our industry. We offer premium tickets to major entertainment events across the United States, and retail these tickets to individuals, corporations and groups - anyone who wants great seats.
What are the advantages of buying tickets from Empire Tickets vs. another ticket broker? Our tag line really sums up our service philosophy- Make Life an Event. Because these events can create life-long memories - taking your children to "The Lion King" or surprising a friend with tickets to a championship game - we take into consideration the unique characteristics of each venue, including sight lines, sound quality and location of seats within a row, to produce the best overall experience. We have been in this business for a long time, and have built up an extensive list of contacts, so we can consistently secure the "best seat in the house," which may or may not be on the front row, depending on the venue. Over 50 years of combined experience. Why Buy From Empire? With more than 50 years of combined experience in the industry, Empire has built a business that provides premium event experiences to customers worldwide. Tickets available from Empire include all of the nation's best events, from the Masters and the Super Bowl to NASCAR, The Lion King and the Rolling Stones. And, Empire focuses on more than just providing tickets. Empire Tickets' motto, "Make Life an Event," sums up the vision for the company. "I want to build a brand that goes beyond good seat locations and ticket prices," President Robbi Raitt says. "Experiences that will last a lifetime are priceless, and we are inspired by that. 'Make life an event' is reflected in every element of our customer experience, from your first phone call to place an order or ask about a show, to the moment the usher reads your tickets and seats you for the experience of a lifetime." Empire's goal is to make customers feel like VIPs. We go out of our way to make the entire event experience as positive as possible. For events like the Masters, for example, clients need more than tickets - we arrange for housing, travel and other logistics. Some brokers believe that once they have sold you a ticket, their job is over. We go the distance to keep the customer happy - from booking hotels, limousines, and shuttle service to arranging group sales and providing access to parties. Licensed ticket broker with 300% guarantee? Simply put, licensed ticket brokers are a safer way to purchase tickets. To be licensed, brokers must apply to state government, agreeing to certain conditions and regulations. States instituted licensing laws because they recognized the demand for the service provided by ticket brokers. States also saw the need for consumer protection from fraud. Licensing has helped to regulate the industry and protect consumers, but the broader result is that brokered ticket sales are now recognized as an authentic business. We offer refunds up to 300 percent of the ticket sales price for any event within the United States we sell. For international events, a 100% refund will be issued for undelivered tickets. This means licensed brokers have a real incentive to eschew fraudulent sales.
Purchasing tickets from a licensed broker offers several safeguards for the consumer.
First, we accept credit cards. This practice provides a reliable record of the transaction and extra protection for the purchaser.
Second, exact locations for all of our tickets can be found on detailed venue maps available on our Web site, so customers know exactly what they are buying.
Third, Empire Tickets, like all licensed brokers, is required by law to guarantee their tickets.
Protecting our customers from fraud. Counterfeit tickets to large events are a very real problem. Even with the advent of holographic images and better ticket-manufacturing technology, we still see counterfeit tickets being bought and sold. It takes an expert to be able to identify counterfeit tickets, so the vulnerability is very real.
Honored by our peers and community. Empire Tickets has the great distinction of being named one of the 50 most innovative companies in Georgia by Catalyst Magazine in 2004, one of Georgia's 40 up-and-coming stars in Georgia Trend Magazine in 2003, and our president was profiled in Succeed Magazine as a top entrepreneur in 2004. Empire Tickets has been interviewed as industry experts by CNN, ESPN, NBC, Atlanta Magazine, Jezebel Magazine, Business-to-Business Magazine, The Pittsburgh Tribune, The Miami Herald, The Atlanta Journal Constitution, The Boston Globe, The Augusta Chronicle, and Creative Loafing Magazine. Link Members of the BBB and
NATB.
Now that you know a little bit more about us, we'd be happy for you to visit our website! Please come by and see what we have to offer!
Looking For Other Sports Tickets? Check Out These Hot Events!
NFL Playoff tickets (Jan 20th)
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And for over a thousand other music, sports, concert and family events, please visit us at
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Thank you!
