HP dv2120us AMD Turion1.6GHz 1GB 120GB 120GB

HP dv2120us AMD Turion1.6GHz 1GB 120GB 120GB DVDRW WiFi NIC 56K 14.1 XP MCE Part Number: RG404UAD Condition: Demo/Display Model. Tested Functional. May show slight signs of wear. HP dv2120us AMD Turion1.6GHz 1GB 120GB DVDRW WiFi NIC 56K 14.1 WebCam XP MCE The Pavilion dv2120us notebook, which also sports HP's glossy, cool-looking Imprint finish. Other notable features: HP QuickPlay for instantly starting movies and music, and a webcam for live video chatting.

HP Pavilion dv9205us Turion 64 X2 1.6GHz 1GB 120GB DVDRW WiFi NIC 56K 17.0 VHP Part Number: RP115UAD Condition: Demo/Display Model. Tested Functional. May show slight signs of wear.

HP Pavilion dv6256us Core 2 Duo 1.6GHz 2GB 160GB DVDRW WiFi NIC 56K 15.4 VHP Part Number: RP299UAD Condition: Demo/Display Model. Tested Functional. May show slight signs of wear.

HP dv9310us AMD Turion 64 X2 1.6GHz 1GB 120GB DVDRW WiFi WebCam 17.0 VHP Part Number: RU971UAD Condition: Demo/Display Model. Tested Functional. May show slight signs of wear.

COMPAQ Presario V6310US Turion 64 X2 1.6GHz 1GB 100GB DVDRW WiFi NIC 56K 15.4HD VHP Part Number: RV052UARB Condition: Like New, in Original Packaging.

COMPAQ Presario V6310US Turion 64 X2 1.6GHz 1GB 100GB DVDRW WiFi NIC 56K 15.4HD VHP Part Number: RV052UAV Condition: Tested and Repackaged- includes necessary accessories.

HP Pavilion dv6326us Dual Core 1.73GHz 1GB 120GB DVDRW WiFi NIC 56K 15.4 VHP Part Number: RV216UAD Condition: Demo/Display Model. Tested Functional. May show slight signs of wear.

HP Pavilion tx1120us Tablet PC Turion 64 X2 1.8GHz 2GB 160GB DVDRW WiFi 12.1 VHP Part Number: RV308UARB Condition: Like New, in Original Packaging.

HP dv2315us Core 2 Duo 1.73GHz 160GB 1GB DVDRW WiFi NIC 56K 14.1 WebCam VHP Part Number: RV372UARB Condition: Like New, in Original Packaging.

COMPAQ Presario C552US Cel-M 1.6GHz 512MB 80GB DVD/CDRW WiFi 15.4 Vista Home Basic Part Number: RZ342UAD Condition: Demo/Display Model. Tested Functional. May show slight signs of wear.

SONY VAIO VGN-N130G/B Core Duo 1.6GHz 1GB 80GB DVDRW WiFi NIC 56K 15.4 XP MCE 2005 Part Number: VGN-N130GBRB Condition: Like New, in Original Packaging.

How to order when more than one products in ad?

a. Customers can look at bottom of ad and place the item # in reply box.

b. We will than place the price and item # in shopping and send the link back to customers to order.

Customers can just go to http://www.paypal.com and order, by getting products name, item # and retail price ( terrellsretail@comcast.net ). Customers that use https://checkout.google.com use Sales@terrellsretail.com to send money with Checkout.google. must ad shipping cost to retail.

Do you ship to P.O. BOX /APO/FPO boxes?

We are Sorry but, We DO NOT Ship to P.O. BOX /APO/FPO boxes.

Do you ship INTERNATIONAL Orders?

At this time we do NOT ship International Orders. Terrell's Retail only ships orders within the United States includes Hawai and Alaska.

How much is shipping?

You can see exactly how much your shipping will be by placing the item(s) in your shopping cart and clicking "Proceed to CheckOut". You will then see your product total and shipping charges before you complete the order.

What is your Shipping Cut-off time?

Each order must be credit approved and placed before the cutoff time 8:00 AM CST. Every order made after 8:00 AM will be processed on Next Day. We do not ship on weekends or holidays. All shipping times and dates are subject to change without notice.

Can I Change my Shipping Address or Method after Order is Placed?

Internet Orders are completely automated. There is no way to change the ORDER after it has been submitted.

What PAYMENT do you accept?

We Only Accept Credit Card payment for online ordering thue http://www.paypal.com or Google Checkout

Different Bill To / Ship To Address with Credit Card Payment The most common problem occurs at this point. If your shipping address is the same address where your monthly credit card statement is sent, you do not need to do anything. To better protect and serve our customers, we have implemented the following fraud protection program. If you are shipping to a different address than your billing address, the shipping address must be verifiable. To establish an alternate shipping address, please complete the following steps.

Call the credit card company (Their toll-free customer service number is listed on the back of your credit card).

Inform them that you would like to include an alternate shipping address on your credit card account.

Tell them your alternate shipping address (you may have more than one on file).

You may follow these instructions with any credit card as all credit card companies allow you to have alternate shipping addresses on file. By following these instructions, we can verify your shipping address without having to contact you personally. If you do not have an alternate shipping address on your credit card account we can't ship to any other address.

What's my ORDER STATUS?

1. You will receive email confirmation with Tracking Number when order gets ship from our warehouse. To track your order, click on tracking number link in the email that was sent to you.

Please Note: Our Cut off time is 8:00 AM CST. Every order made after 8:00 AM will be processed on Next Day. We do not ship on weekends or holidays. All shipping times and dates are subject to change without notice.

How do I CANCEL or CHANGE an order?

To cancel an order, you must contact a customer service representitive at (612)267-9349 between the hours of 10:00 AM - 4:00 PM (Central Time). You can also send an email to Orders with Cancel Order# in subject line. Order cannot be Cancelled after it has been shipped. Changes cannot be made on any Order after it is placed.

What is the best way to contact someone if there is a problem with my order?

Terrell's Retail automatically sends out email if for some reason we are unable to process your order. You should send an email to Orders. Please include the order number if possible.

How is the Sales Tax Calculated?

We Charge State Sales tax with local tax added on orders shipped within State of Minnesota (@ 6.50%). Sales Tax is applied to merchandise value and not on shipping.

How Do I RETURN a defective product?

Get RMA#(Return Merchandise Authorization). It will then list all the orders that are eligible for an RMA. (Within 10 days of purchase) Just email us @ warehouse@comcast.net instructions .

Is Shipping on Returns Refundable?

Shipping charges are NOT refundable.

Is it mandatory to have an RMA number in order to return a product to Terrell's Retail ?

Yes. You must obtain a Return Merchandise Authorization ("RMA") number within the applicable Return Policy period. Terrell's Retail will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 10 days. Terrell's Retail must receive the returned products within this timeframe. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.

How do I get a Return Merchandise Authorization number (RMA#)?

Get RMA#(Return Merchandise Authorization). It will then list all the orders that are eligible for an RMA. (Within 10 days of purchase) Just email terrellsretail@comcast.net , and instructions from there.

Why are Re-Stocking fees applied? What is the Re-Stocking fee?

We charge 20% Re-Stocking on all Non-Defective Returns.

Can I Pick-Up Product at your store that I purchased Online ?

All Internet Orders are processed at our Distribution Center. All orders are PICKED and SHIPPED Automatically. Orders cannot be picked up once placed on the website.

Return Policies and Procedures

NO RETURNS on Software - NO RETURNS after 10 days.

Customer may return defective product for a refund of the purchase price, excluding shipping and handling charges.

Return shipping to Terrell's Retail is at customer's expense.

Terrell's Retail will charge a 20% restocking fee for all non-defective returns.

NO returns of any type will be accepted without a RMA number.

Customer's RMA number(s) must appear clearly on the shipping label on the outside of the return shipment. Customer shall not mark the box itself in any other way.

Packages that do not have the RMA number clearly marked on the outside of the box will be refused.

To obtain an RMA number, email warehouse@comcast.net .

After 10 days from purchase,Terrell's Retail will not issue an RMA and will refer Customer to the manufacturer for warranty service, if any.

All products for return must be received at Terrell's Retail or any business we email for the return within 5 days from the date of RMA number issuance. RMAs expire in 7 days after they are issued and cannot be extended or re-issued.

All Returns must be 100% complete, in original and resalable condition, with all original boxes and packing materials, contain all manuals, registration card(s), software, blank warranty cards, cabling and other accessories and documentation if included. Terrell's Retail reserves the right to refuse a return on any product that does not meet these requirements.

Replacement items will be shipped after the defective item is received and inspected by Terrell's Retail Returns Department.

Terrell's Retail is not responsible for lost or stolen packages. All authorized returns must include a shipment tracking number.

Customer is responsible for shipping charges on all returned items.

Terrell's Retail strongly recommends that Customer fully insure the return shipment in case it is lost or damaged and use a carrier that can provide it with proof of delivery for Customer's protection.

Terrell's Retail reserves the right to refuse a return on any product that does not meet the above requirements.

WARRANTY: MANUFACTURERS WARRANTY issues should be directed to the Manufacturer.

After 7 Days: Defective merchandise should be returned for repair to the manufacturer or any authorized service center in Customer's area. Additional manufacturers may be added to this list as manufacturer policies change.

Damaged Shipment: Customer should make sure that the damaged package it is noted on the carrier's delivery record in order for Terrell's Retail to file a damage claim. Customer shall save the merchandise in the original box and packing it arrived in, notify Terrell's Retail immediately to arrange for a carrier inspection and pick up of damaged merchandise. If Customer does not notify Terrell's Retail of damaged goods within the first 2 days of arrival,Terrell's Retail regular return policy will override any claim of damage, and will fall under all current manufacturer restrictions.