Item Details
- 400 Denier Nylon Dobby and 1680 Denier Ballistic Polyester performance cut shell combines with a Rainguard® waterproof and breathable barrier
- Mandarin style collar with soft, microfiber trim.
- Zippered shoulder, sleeve and rear exit vents provide flow-through ventilation.
- Durable main zipper closure with dual wind flap seals out the elements.
- 360° Phoslite® reflective piping and Cortech's signature reflective rear triangle increase nighttime visibility.
- The Microfiber-lined cuffs with hook and loop closures are soft, yet durable.
- Adjustable sleeve take-up straps at the forearm and bicep help to secure elbow armor and material.
- Removable, CE approved armor at the elbow and shoulder with an articulated triple density back protector.
- Cortech Ladies Z.O.Q. (Zip-Out Quilted) liner features a comfortable iridescent taffeta liner.
- Zippered chest map pocket, hand warmer pockets, internal mobile phone pocket and dual-zippered fanny pack.
- Hand pockets are lined with Armor-Link 2 mesh, which allows pockets to double as vents.
- Adjustable waist belts with TPR pulls, help fine-tune the fit.
- Includes a jacket/pant zipper attachment with the pant side included.
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Directions for General Returns
What carrier should I use?
You may use the carrier of your choice. Simply address your return package to the return address that we email with your RA #. Take your package to the carrier of your choice. We highly recommend using a carrier that has tracking information, FedEx, UPS, or DHL. If using USPS we recommend purchasing Delivery confirmation. Return shipping is at your expense and is not refundable.
General Merchandise
Please note: To be accepted for return, items must be in their original purchase condition, including the original product packaging, manufacturer's containers, documentation, warranty cards, manuals, and all accessories. Any item that you received with tags attached must be returned with those tags intact and attached. All packaging, including the original manufacturer's containers, must be unmarked and not defaced in any manner. Items purchased as part of a set or multi-item pack may not be returned individually. Returns that do not meet these requirements will be sent back to you and no refund will be issued.
All you have to do is fill out the Return/Exchange slip that came with your order with the following information If you did not receive an exchange/return form please follow the following guidelines to ensure we refund your order promptly.
Copy of Invoice or Order #.
Billing First & Last Name
Email address used to place order.
List the item(s) that you are returning for a refund.
Note the reason for the return
Detailed instructions to what you would like for us to do with your order.
We strongly recommend you make a copy of your invoice number and filled out return paperwork to keep for your records.
We also suggest sending all packages back to our warehouse Via FedEx, UPS or DHL. Keep the tracking number for your records.
Make sure to insure the package as we cannot be held responsible for lost packages. All packages shipped from our warehouse to you are insured for the amount of the items that total the order
If you send back your package VIA U.S.P.S, Make sure the package is insured and you add delivery confirmation. We cannot be held responsible for lost packages. All Packages shipped to you are insured by us.
We do not refund shipping charges.
1. We suggest that you make a copy of both invoice and return/exchange form to keep for your records.
2. Please address your package to the Terrells Retail address located on the front of your packing slip.
3. Pack the merchandise you are returning, including the original packing slip, in an appropriately sized box.
4. Please follow our guidelines to return merchandise as this will ensure your order will be processed correctly once it is received.
Return Shipping Address:(Please Note: We do use other return address for some of our leather product, make sure you have email for RA #, before sending any merchandise back to us or we will not accept it)
Terrells Retail Merchandise
Returns Dept.
3033 30th Avenue South
Minneapolis, Mn 55406-2033
5. After we have received your return, inspected it, and approved it for a refund, we will credit the approved refund amount to the credit card originally used to place the order. Please allow one to two billing cycles for your credit to appear on your statement.
Please note the following:
No item that is damaged, soiled or worn will be accepted for an exchange.
All Items are inspected by our warehouse personnel. If your returned item appears to be worn/soiled or is damaged in any way that renders the item not resalable, the item will be sent back to you and we will not exchange your order.
Please follow these guidelines to send back your order to be refunded
Jackets
All jackets must be properly packed to avoid wrinkles to the leather and or any damage that can occur on route to our warehouse. Fold items neatly to avoid wrinkling the leather. Use an appropriate sized box to ship back your order. All hang tags must be attached to the jacket. If the hang tag is removed or not included with the product there will a restocking fee applied to your return. If the item you are returning has removable armor and has been removed, please place the armor back in the correct place on the jacket or you will be charged a restocking fee. Do not include the armor within the package contents. All armor must be returned with the jacket.
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